Phoenix Mecano
  • 10-Dec-2018 to 08-Feb-2019 (EST)
  • IT
  • Frederick, MD, USA
  • Full Time

Medical, Dental and Vision Insurance, Life Insurance, Disability Insurance, 401k Plan, PTO, Paid Holidays

Job Title: Systems Administrator

Reports to: IT Manager

Position Objective: Oversee and maintain all aspects of the company's computer infrastructure in consistent operational order.

Essential Functions of the Job (listed in order of importance):

  • Support LAN/VLAN/WAN, WLAN, WMWare network segments, Internet, and all company systems in operational order
  • Receive and respond to help desk tickets in a timely and effective manner
  • Maintain network, workstation and system security
  • Communicate changes to end users and manage their expectations as needed
  • Administer servers, user workstations, printers, routers, switches, firewalls, phones, software, security updates and patches
  • Evaluate and modify system performance and make recommendations to management for future upgrades
  • Complete projects as assigned by management
  • Liaise with internal and external stakeholders in task completion
  • Ensure design of systems is optimized and efficiently meeting business and user needs
  • Comply with policies and procedures relevant to the IT department
  • Create and maintain system documentation and network map

Marginal Job Functions

  • Participate in department audits
  • Support annual business plan requirements as requested

Skills Required to Perform the Duties of the Job:

  • Ability to read, write, analyze, and apply technical information in a practical manner
  • Ability to multi-task priorities while still delivering where required and to prioritize effectively
  • Ability to effectively present complex technical information and respond to questions from users, managers or vendors
  • Ability to apply logic to abstract situations and non-concrete variables and provide logical solutions or resolutions
  • Ability to relate information to others in a manner understood by the general population
  • Ability to think on your feet and provide support to end users on short notice
  • Ability to provide exceptional customer service to end users
  • Knowledge of Windows operating systems and ability to apply on a daily basis at an advanced level
  • Knowledge of IT best practices and ability to apply to network infrastructure and end users
  • Knowledge of standard network infrastructure and ability to apply in the development of system performance and end user issues
  • Knowledge of standard software packages and ability to apply to resolve end user/business issues
  • Knowledge of standard communication systems (VOIP, MDM, Exchange, IM) and ability to apply at intermediate level
  • Knowledge of Active Directory and ability to apply at an intermediate level
  • Knowledge of security best practices and ability to apply

Educational Requirements Needed to Perform the Duties of the Job:

  • Associate's degree from a two-year college or university in an information technology discipline and two to four years hands on practical experience; equivalent combination of education and experience will be considered

Weight Lifting (OR OTHER PHYSICAL) Requirements to Perform the Duties of the job:

  • Position is primarily sedentary and requires ability to sit for extended periods of time
  • Ability to walk, reach with arms/hands, use fingers, talk and hear, adjust focus for close and distance vision are routinely and consistently required
  • Ability to lift up to 50 lbs with or without assistance
  • Position is routinely exposed to risk of electrical shock consistent with IT server and equipment.
  • Position is routinely required to bend, stoop, kneel, crouch in completion of essential functions
  • Position may be exposed to high precarious places within the facility in the completion of essential functions

Licensing or other Certifications Required

  • A+ Certification preferred but not required
Phoenix Mecano
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