Phoenix Mecano
  • 05-Oct-2018 to 30-Nov-2018 (EST)
  • Engineering
  • Ontario, CA, USA
  • Salary
  • Full Time

Medical, Dental and Vision Insurance, Life Insurance, Disability Insurance, 401k Plan, PTO, Paid Holidays

Job Title: Application Engineer

Reports to: Engineering Director                                                                                                                              

Position Objective: Develop and deliver technical solutions for customer applications to further expand and develop Phoenix Mecano product line markets and revenue.

Essential Functions of the Job (listed in order of importance):

  • Assess customer product needs and provide best solution set(s) including manufacturability requirements while maximizing value proposition
  • Lead customer accounts to resolve technical issues and maximize value proposition
  • Work closely with Sales stakeholders providing technical leadership and customer solutions
  • Develop new customer accounts through engagement of incoming leads
  • Travel to customer sites (up to 70%) to develop solutions and resolve technical issues
  • Research and engage prospective customers to introduce Phoenix Mecano offerings
  • Apply applicable design and engineering compliance standards to ensure product conformance including NEC, OSHA, EN and IECEx standards, EU Directives (ATEX 94/9/EC)
  • Lead opportunities as owner during appropriate project phases

 Marginal Job Functions

  • Determine product costs and develop pricing models in conjunction with Sales stakeholders (Account Managers)
  • Develop new products and processes with internal and external stakeholders to meet market demand
  • Assist in presenting training programs to customers and distributors
  • Support actions to increase effective market coverage of Phoenix Mecano product lines

 Skills Required to Perform the Duties of the Job:

  • Ability to work in a fast paced environment and adapt to frequent assignment changes
  • Strong conversational and persuasive skills required to find win-win solutions
  • Knowledge of and ability to apply sales methodologies to overcome customer reservations and barriers to order confirmation
  • Ability to engage customer directly in a technical manner to secure relationship and order
  • Ability to take limited information (technical or otherwise) and develop out of the box solutions to meet customer expectations
  • Working knowledge of Microsoft Office products including Outlook, Excel and Word and ability to apply knowledge day to day
  • Working knowledge of ERP and CRM systems and ability to apply
  • Working knowledge of 2D and 3D CAD systems (AutoCAD and SolidWorks) and ability to use day to day
  • Ability to interact with all level of the organization including sales and manufacturing to complete tasks
  • Ability to read and interpret drawings, reports, other documentation to meet position objectives, i.e. blueprints, bill of materials, routers, etc.
  • Ability to interact with others both verbally and in writing to meet the position objective
  • Ability to apply common sense and logic in the resolution of problems

 Educational Requirements Needed to Perform the Duties of the Job:

  • Bachelor's Degree in engineering discipline (mechanical preferred)
  • Two plus years' experience in make-to-order engineering environment
  • Two plus years' experience in low volume manufacturing environment
  • Equivalent combination of education and experience will be considered

Weight Lifting (OR OTHER PHYSICAL) Requirements to Perform the Duties of the job:

  • Regularly required to sit, stand, move as associated with standard travel methods and customer interaction (car, air) (customer site visit, tradeshows)
  • Routinely lift 25 lb consistent with product and travel requirements (samples, literature, luggage)
  • Required to listen and speak frequently while interacting with customers
  • Required to use vision, adjusting focus and depth perception, as well as using both close and distance vision routinely
  • Regular and frequent use of computers and keyboards for input and review of data
  • Ability to travel up to 70% in support of customer and sale acquisition
Phoenix Mecano
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